PRIVACY POLICY

We are committed to protecting the personal data of our clients.

Therefore, we undertake to respect the rules of personal data protection regarding the personal data of our clients and users of this site, in all situations where the collection and processing of personal data occurs.

WHY THIS PERSONAL DATA PROTECTION POLICY?

This Policy aims to make known to our clients and users the general rules for the processing of personal data, which are collected and processed in strict compliance with and respect for the provisions of personal data protection legislation in force at any time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).

We respect best practices in the field of security and personal data protection, having adopted technical and organizational measures for this purpose necessary to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent, and limited to authorized purposes.

We are committed to the protection and confidentiality of personal data, having adopted the measures we consider appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights belonging to the respective data subjects.

WHAT DOES THIS PERSONAL DATA PROTECTION POLICY COVER?

This Personal Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective processing, within the scope of services and products made available to our clients and users on this site.

On this website, there may be links to other websites that are foreign to us. The provision of such links is made in good faith, and we cannot be held responsible for the collection and processing of personal data carried out through these websites, nor do we assume any responsibility regarding such websites, namely regarding their accuracy, credibility, and functionalities available on them.

WHAT IS PERSONAL DATA?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

An identifiable natural person can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers, or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural, or social identity.

WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?

The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, through automated means or not, namely collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for processing personal data is the company or entity to which this site belongs, which determines the purposes and means of processing them.

For this purpose, should the owner of the personal data need to contact the data controller, they may do so through our contacts provided on this website.

WHO IS THE DATA PROTECTION OFFICER?

The Data Protection Officer plays an important role in the processing of personal data, ensuring, among other aspects, the compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy, and setting clear rules for processing personal data, ensuring that all who entrust us with the processing of their personal data are aware of how we treat their data and what rights they have in this regard.

Thus, personal data subjects, if they wish, may address a communication to the Data Protection Officer regarding matters related to the processing of personal data, using for this purpose our email or contact form existing on this website.

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?

We process personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, processing data such as name, address, telephone number, and email address, among others, always requiring that the data subject accept this Privacy Policy, conscious that at any time they may request the erasure or modification of data.

Personal data will also be processed whenever the respective subject has authorized it, for the purposes of disseminating services and/or products, within the scope of our newsletter, for strictly internal use and will never be ceded to third parties.

If there is prior consent from the client/user, it may be withdrawn at any time, without, however, the lawfulness of the processing carried out based on the previously given consent being compromised.

As your consent is imperative, we adopt a position and technical means so that, not only removing your permission from our databases, what will happen IMMEDIATELY and in the vast majority of cases automatically through the mechanisms present on this site for that purpose, without prejudice to cases where it is necessary to submit a service or product that you have acquired on this site. In these cases, erasure will be scheduled as soon as that product/service has been supplied and/or completed.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?

This Privacy Policy covers only this website, so the collection of data on it will be carried out through subscription to our newsletter, subscription to our client area, or submission of email using the form on this site for that purpose, always requiring the prior consent of the data subject.

If the owner of the personal data is not our client, their personal data will only be processed when made available, namely through subscribing to newsletters, in which case the rules of this Data Protection Policy will apply.

Personal data collected can be processed electronically and automatically or non-automatically, ensuring in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose, and under no circumstances will the collected data be used for another purpose other than that for which consent was given by the data subject.

WHO ARE THE RECIPIENTS OF PERSONAL DATA?

Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate personal data of the client/user for the purpose of complying with legal obligations, namely to judicial, police, tax, and regulatory entities.

WHAT ARE THE PURPOSES OF PERSONAL DATA PROCESSING AND THEIR LEGAL GROUNDS?

In general, collected personal data is based on and intended for the management of the contractual relationship in cases of obtaining products or services through this site and/or actions of information and marketing through our newsletters.

Additionally, personal data may also be processed for the purpose of complying with legal obligations and for investigation, detection, and prosecution of serious crimes.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The length of time during which personal data is stored and preserved varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that mandate preserving data for a minimum period of time. Thus, and whenever there is no specific legal requirement, data will be stored and preserved only for the minimum period necessary for the prosecution of the purposes that motivated their collection or subsequent processing, under the terms defined by law.

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As subjects of personal data, clients/users are guaranteed, at any time, the right to access, rectification, updating, limitation, and erasure of their personal data (except regarding data that is indispensable for the provision of services or compliance with legal obligations to which the data controller is subject), the right to object to the use of data for commercial purposes, and the withdrawal of consent, without compromising the lawfulness of processing carried out under that consent, as well as the right to data portability.

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, ERASE, OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?

Without prejudice to the provisions of the GDPR, the personal data subject may do so directly or upon written request through the contacts provided on this website.

HOW CAN YOU OBJECT TO RECEIVING CONTACTS FOR MARKETING PURPOSES?

We may send informational emails to users who have subscribed to our newsletter and given us their consent. You may cancel your subscription at any time through the link provided for this purpose in the newsletters we send or by contacting us for this purpose.

HOW CAN YOU COMPLAIN?

Without prejudice to submitting complaints directly through the contacts provided on this website, you can also complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for that purpose.

WHAT MEASURES ARE ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

We follow industry standards to protect your details during transmission and, once received, implement various measures to maintain the security of the personal data you transmitted to us.

HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE RESPONSIBLE FOR ANY CLAIMS, LOSSES, AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS, OR ANY OTHER INFRACTION OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

UNDER WHAT CIRCUMSTANCES IS THERE COMMUNICATION OR TRANSFER OF DATA TO OTHER ENTITIES?

Under no circumstances will we hand over your personal data obtained through this site to third parties, whatever the purpose may be.

HOW DO WE USE “COOKIES”?

A cookie is a small text file placed on your computer from a webpage that allows the site to remember your choices, dates, and previous browsing history. These are also used to prevent you from having to repeatedly enter your personal information and password whenever you use our site.

Cookies from our web pages do not contain viruses. Cookies from our Internet pages do not present information related to your personal data. You can deactivate cookie usage in your browser settings at any time.

Generally, cookies on our web pages are solely used in anonymous statistical evaluation and to improve user guidance.

Click here to learn more about our Cookie Policy.